Have you been experiencing QuickBooks Error 15215 while attempting to download payroll updates? Chill! It is a very common error that usually occurs at the time of updating the payroll & maintenance release. Such a problematic error could be majorly caused by the interruption of third-party Windows applications during running payroll updates.

While downloading the payroll updates, you will see the following warning error message:

Error 15215: Unable to verify digital signature.

Moreover, it can be caused by a firewall setting which may be preventing QuickBooks Desktop Payroll from connecting to the server. We have compiled productive solving methods in this blog post to quickly and efficiently get rid of the QBs error code 15215. The pieces of information posted in this blog include symptoms, reasons, and solutions. Thus, read to learn every essential thing related to this problem.

The Image as shown below is similar which appears on your Screen

What Is QuickBooks Error 15215?

The QuickBooks Error Code 15215 can be seen when downloading payroll updates. This mostly happens if the other software program running in the background is using excessive bandwidth. When this specific error appears, you will see the following warning error message along with the error description:

• Error Number: Error Code 15215
• Error Name: QuickBooks Pro Error 15215
• Description: Error 15215: Unable to verify digital signature / Incorrect Configuration of Microsoft Internet Explorer.
• Developer: Intuit Inc.
• Applies to: Windows XP, Vista 7,8

Symptoms Of QuickBooks Error Code 15215

Check out the symptoms noted beneath that you may confront when you are being troubled with QuickBooks Update Error 15215:

• The current running Windows application will get crashed.
• The error message will pop up on your screen that states – ‘Error 15215: Unable to verify digital signature’.
• Your computer will start freezing at some point in time.
• The inputs of the mouse and keyboard may respond slowly.
• Your Windows desktop may get corrupted with Payroll Error 15215 when the same program is running.

Causes Of QuickBooks Update Error 15215

Check out the list of possible reasons extremely responsible to lead you to the QuickBooks Error 15215 problem. A glimpse of the below-mentioned causes:

• You may be receiving QuickBooks Error Code 15215 if there is an incorrect configuration of Microsoft IE.
• This error may appear if QuickBooks is incompletely or inappropriately installed.
• When your system is infected with viruses or other malware programs, then also such an error could arise.
• QuickBooks important files may be mistakenly deleted.

READ ALSO- Common QuickBooks Payroll Problems and their Solutions

Fixing Guide To Solve QuickBooks Update Error 15215

Below, we are going to walk you through the comprehensive solving methods to instantly eradicate the QuickBooks Error 15215 problem. You are simply required to implement the provided proactive steps one by one. Hence, without any delay, let’s start following the given guide until you see the warning error message during payroll updates:

Guide 1: Reboot Your Windows System

First and forecast, you are recommended to restart your computer system right now. Restarting the computer is the one major aspect that forcefully closes the application that is creating trouble with downloading the Payroll updates.

So, when you reboot your system, the application that protects the QB Payroll force to shut down or reset its setting to release a blocked connection. If after restarting your PC, QuickBooks Update Error 15215 is dissolved, that’s great! But, if the same problem persists, continue following the next fixing solution for a permanent resolution.

See This Also- QuickBooks Payroll not Calculating Federal Withholding

Guide 2: Run QuickBooks As A Windows Administrator

Running QuickBooks Desktop as a Windows Administrator allows QuickBooks to always take priority over other programs in windows applications. It also lets QuickBooks use the necessary resources in order to work smoothly and properly. The complete steps involved in this are noted beneath. Let’s implement accordingly:

• First of all, you have to ensure that the QuickBooks application is closed on your PC.
• Next, on your Windows Desktop, give a right-click onto the “QuickBooks Desktop” icon.
• Thereafter, you need to choose the “Run as Administrator” option.

• If you are redirected to a dialogue “Do you want to allow this program to make changes to your computer?” then simply click “Yes.”

Now, try to download the payroll updates to check if still the QuickBooks Error 15215 Server Not Responding problem appears or it’s been resolved.

ALSO READ- QuickBooks Payroll Error 20102 | How to Fix it?

Guide 3: Make Sure Use TLS 1.0 is checked, and Use TLS 1.1 and Use TLS 1.2 are uncheck in the Internet Options window of Internet Explorer

Here’s how you can easily check out this option and ensure that they are exactly selected as you want:

• First of all, close the “QuickBooks” application if it is running on your system.
• Now, in the next step, you need to open the “Internet Explorer” browser.
• Thereafter, navigate to the “Tools” menu and then select the “Internet Option” tab.
• Afterward, place a single click on the “Advanced” tab.
• Now, under the “Advanced Settings” section, look for the options “Use TLS 1.0”, “Use TLS 1.1,” and “Use TLS 1.2.”
• Later, make sure that the checkbox to the “Use TLS 1.0” option has a tick-mark.
• Also, ensure that the checkboxes of these “Use TLS 1.1 & Use TLS 1.2” options have not tick-mark or not selected.

• Once you are ensured with that, press the “OK” button to close the windows.
• Afterward, close the Internet Explorer browser.
• Reboot your computer system. Once the system is restarted properly, reopen the QuickBooks Desktop and start downloading the payroll updates. This time, you probably might not be seen the QuickBooks Error 15215 warning message.

But, if, unfortunately, the same error code exists during the updating process, jump to the next solving method despite wasting your precious time.

YOU MAY ALSO LIKE:- Best 4 Way to Fix QuickBooks Payroll Error PS0160

Guide 4: Restart Windows In ‘Selective Startup’

The complete guidelines for doing the same are enumerated underneath. Just, try to execute the given procedure one by one:

• First and foremost, you have to close the QuickBooks Desktop on your Windows.
• Now, in the next step, you need to open the “Run” dialog box. Here’s how you can open it according to the Windows you are operating:

1. For Windows XP: Click the “Start” button and then tap the “Run” icon.
2. For Windows 7 & Vista: Click the “Start” button, then, navigate to the “All Program” tab => “Accessories” tab => “Run” tab.
3. Windows 8 & 10: Press the “Windows” + “R” keys altogether on the keyboard.

• Now, once the Run dialog box opens up on your Windows, type in the “msconfig” field and hit “OK”.

• Doing this will open the “System Configuration Utility” window.
• In this Window, you have to select the option of the checkbox “Selective Startup” & clear the option of the checkbox “Load Startup”.

MORE STEPS-

• After doing so, press the “OK” button to save the changes that you made.
• Now, immediately restart your operating system.
• Once you restarted your PC, reopen the QuickBooks and start updating the payroll.
• If you are seriously able to download the update, just follow the above steps 1 to 4 to go back to the “System Configuration Utility”.
• Once you are on that Window, simply select the “Normal Startup” checkbox.
• And then, click the “OK” button.
• In the end, restart your computers.

• This course of action confirms that the system operates in a normal working state. However, if there are specific items you would like to eliminate permanently, you need to visit the Microsoft website and search for how to clean boot Windows.
• If just by clearing your Startup items, the payroll updates are quickly downloading without any hassle, this confirms that the programs in your Startup items are conflicting with downloading the QuickBooks Desktop Payroll update.

ALSO READ- Feasible Steps To Enter Or Edit Your QuickBooks Payroll Service Key

Avail 24/7 Live QuickBooks Technical Support For Quick Solving Tricks

If none of the aforesaid troubleshooting tips have helped you out in successfully resolving QuickBooks Error 15215, don’t be upset! There is another way too to get quality assistance just by sitting in the comfort of your home. Dial the given helpline number to grab a one-stop QuickBooks Technical Support solution at the doorstep. The team of certified experts is working day to night constantly to lend you an effective hand. So, once you contact them, within the least possible time you can solve your QuickBooks error 15215 code.